Delivery and Returns

Bello Moi offers free shipping on all orders in the USA

Please contact us at with any shipping concerns.


We want you to love your Bello Moi purchase, so if you are not totally satisfied, please send an email to within 14 days of your purchase, and we will provide a return authorization and mailing information. Simply return the product, and we will be happy to remit your account for the full amount of your purchase, minus shipping. Please Note: only items purchased on may be accepted for return or exchange. If you purchased your Bello Moi product at one of our authorized retailers, please contact them for assistance.


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 5-10 business days.


If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at